I are actually on the mobile phone for 3 several hours looking to solve a difficulty wherever my bag was split open up and my belongings missing.
Recent flight from Austin to Ft Myers on which I'd requested wheelchair aid didn't give any jetway assistance and Totally nothing at all in Ft Myers from plane to baggage assert and NOONE to ask.
I am 62 a long time outdated, and was on the flight from Orange County, Ca to Jacksonville, NC. All went effectively until finally I arrived at Charlotte,NC. Because I'd wheel chair help I was helped in any other case I feel I would not happen to be. Immediately after two flight have been cancelled on that night I wasn’t actually certain what I would do. But due to the kindness of the staff members they wheeled me to buyer service both equally occasions, And at last on obtaining the news that A further flight wouldn't be scheduled until eventually the morning from the 3rd they built certain I'd a motel paid for by american airlines which I very much appreciated. Staying by yourself was somewhat Terrifying, but I made it as a result of, and managed for getting back again towards the airport at five:30 the next early morning. And once again this flight was cancelled as well. At this point I organized to simply go to a different metropolis. Upon receiving on that flight there was a electrical fire inside the cabin in the plane, and immediately after being within the air for around 10 minutes it absolutely was rotated and we ended up taken from the plane in a hurry.
Obtain your CEO’s to examine repeat company after which you can they may understand why they are consistently not producing The underside line. I'm able to Truthfully state that I’m by no means scheduling using your airline again. many thanks, Sincerely
Many of us discovered from a passengers which were looking forward to our aircraft to arrive for their return to Miami that as we camped in Miami, they were returned to lodge rooms and offered with evening meal and breakfast at no expenditure! We assume payment equivalent in benefit for housing and meals to which you offered to the travellers that experienced to stay in Roatan because of the mechanical problems with our flight.
Lori went to speak to an attendant and advised her that Aaron would be scared being within the plane not being aware of what was occurring. Lastly, following Significantly convincing, Aaron was allowed to get off and meet up with Lori on the gate.
Sadly on account of weather conditions I used to be unable to get out of the tri towns by the due date this earlier week. On the other hand I am quite disappointed with American Airways shopper service.
When we concluded under-going Immigration and Customs and baggage and we experienced Excellent issue discovering the ONE AA Buyer Service one who was very challenging to manage concerning the preparations to the evening and following morning. We realized that there were no hotel rooms out there. At 11.forty five pm he finally gave us a voucher for the 9AM flight the subsequent morning in addition to a $twelve voucher for meals.
Be sure to look into this so other passengers gained’t possess the very same knowledge…..I would like a reply from You furthermore may..
I'm able to tell you this, Except There's some kind of compensation coming from A.A., I won't ever, at any time, ever established foot on an American Airways flight once more ! You can find too a number of other Airways that will keep on schedule.
I flew American Airways for The very first time and it will be my past time it was the most horrible experience I'd ever experienced using a airline. hardly ever all over again you had greater get your act jointly
I used to be on AA flight 487 yesterday likely from San Diego to Charlotte. I just want to praise a flight attendant that went past the each day routines of her work. She was so well mannered & friendly and ready to share her experiences in addition to make me feel more comfy.
Experienced an internet based reservation established to go and when wanting to post it told me to start out above – I termed a representative immediately and stated they might see the value I had been quoted but when refreshed when up $a hundred and twenty – Difficult to feel that they might not stand by what they could see on line – I wound up having to spend the additional $120 since I wanted Individuals correct flights – once again not easy to imagine they might not stand beside the web value – pretty costly
Following this communication, I´ve attempted to cancel our flight (obviously I didn´t need to fly On this aircraft anymore), however the attendant company brusquely warned us that if the airplane was fixed, our luggage would go Along with the plane! Even though I asked for more of three situations to acquire my baggage. Just after +/- three several hours, Despite a whole lot of folks scared and anxious the airplane still left towards Miami. As Everybody while in the plane missing the link that could occur at 21: 30h, AA informed us that we might be reallocated in the subsequent and previous flight on the day, at midnight. Given the lack of Area we deal with in the 1st flight (from São Paulo), we had managed to guide the seat 20, which there isn't any chair before us, so a little more Area to the legs. Which fell down on account of these problems with the delay. Arriving at the airport, they made us run (the male of AA came in a little bit car or truck and mentioned to Anyone Hurry up Fellas, hurry up) for the aircraft. When we arrived with the door the supervisor informed us that we would have to go individual inside the plane and that we shed the chair twenty. She told us that she needed to different Many others individuals to to Enable an adult with a baby. Amusing no?? What does she preferred?? My 6 a long time previous boy my website flying on your own??? I just mentioned which i needed to fly jointly, it had been our final working day of vacation. I even take being accommodated on the following flight, she just stated, no you will fly With this one particular, and once more I heard, your baggage will go on this flight. My son comprehended what was discussed and begin to cry because he didn´t wished to be separated from certainly one of us.